Self Regulation

Electronic Retailing Self-Regulation Program Monitoring Statistics
(August 2004-January 2008)

 

Total Direct Response Advertising Tracked 4500
Individual Products Tracked 3015
Home Shopping Hours Monitored 250
Email Spam Monitored
Approximately 4000
Website Pop Ups Monitored
Approximately 2625
Consumer Complaints Pursued
155
Spanish Language Consumer Complaints
5

 

 

 

Total Cases Current and Closed
208
Average Case Length (Calendar Days)
65 days
Cases from Monitoring
115
Cases from Consumer Challenges
63
Cases from Competitor Challenges
68
Compliance Cases*
24
*some cases duplicate competitor/consumer challenge
Published ERSP Case Decisions
192
Advertising Modified or Discontinued
178
FTC Nonparticipation Referrals
11
Compliance Referral to FTC
3
Pending Cases
16
Total Supplement Cases
105